Help
Centre

 

Step 1. If your TV signal is provided by the ASN fibre network, Free-To-Air (FTA) TV is accessible on all TV ports throughout your premise. 

Step 2. Please connect your existing Television Coaxial Cable from your local TV to the local TV wall socket.

Step 3. Depending upon your TV, after the cable is plugged in, please follow your TV’s manual to set up your Free-To-Air (FTA) channel signal access.

Not Working? 

 
Please check the following :
There is small device (RF Recevier) located near your ASN optical network unit (ONU). Please note this is ASN’s demarcation point.
Check if the light is Red, Green or no Light.
Red indicates an issue with the fibre signal coming in. Check that all cables are plugged in correct and contact us.

Green indicates fibre signal coming in is OK and the issue is with your house cabling. Contact us to confirm you will need your own TV specialist to fix your home cabling. 2.

*Email all photos to info@asntelecom.com.au
**For all Foxtel issues you need to report any faults/issues directly to Foxtel and not via ASN.

***Wireless Solution: Please note if you’re trying to connect your TV signal wirelessly or to a digital subscription service (Netflix, Stan, Binge etc), you will need to have an active internet service.

****Cable Solution: For any issues on receiving Free-To-Air (FTA) signal via the Coaxial Cable, please submit a fault, inclusive of your address below and provide as much detail as possible.